How to Track Your Order
Find your order status, payment confirmation and next steps for digital products or services.
Read article →HELP CENTER TOPIC
Product purchases, order tracking, payments, invoices, coupons and refunds.
Choose an article to view the complete instructions and troubleshooting steps.
Find your order status, payment confirmation and next steps for digital products or services.
Read article →Apply a valid discount code during checkout and understand why a coupon may be rejected.
Read article →Understand how to request help with a refund, cancellation or incorrect order.
Read article →What to check if checkout fails but your bank or UPI app shows a debit.
Read article →Ask about any Astral Promotion service, product, order, download or technical issue. The assistant checks our help knowledge and, when configured, uses AI to give a fuller step-by-step answer.
Send the details to our support team. Include the service, steps tried and any non-sensitive error/reference number.