CUSTOMER SUPPORT

Submit a Support Ticket

Tell us what happened and our team will review your request. Include the service or order involved so we can route it correctly.

Tell us how we can help

Required fields are marked with an asterisk. After submitting, you will receive a ticket number and secure link to track updates and reply.

Full name *

Email address *We use this to send your secure ticket link and replies.

Phone number (optional)

What do you need help with? *

Order / transaction / message ID (optional)Do not enter card details, PINs, OTPs or API keys.

Subject *

Describe your issue *Please do not include passwords, API secrets, login OTPs, UPI PINs or full payment card details.

Attachments (optional)Up to 3 files; 5 MB each. Allowed: JPG, PNG, WebP, PDF, TXT, LOG and CSV. Files are stored outside the public website path when the server permits secure storage.

For your safety, our support team will never ask for your password, one-time login code, API secret or banking PIN. Share only the information needed to investigate the request.

After submission, keep the ticket number and secure link sent to your email. You can use them to review replies and add more details.