▣TRANSACTIONAL SMS SERVICE
Transactional SMS
Reliable SMS for Critical Business Communication
Send time-sensitive service messages such as OTPs, order updates, payment confirmations, booking details and account notifications. Build dependable customer communication with appropriate templates, system triggers and delivery monitoring.
ABOUT OUR SERVICE
What is Transactional SMS?
Transactional SMS sends relevant information in response to a customer action or business event. Examples include one-time passwords, order and payment confirmations, account alerts and booking updates. Effective notifications are timely, accurate, appropriately prioritized and delivered through routes and templates that meet applicable requirements.
- Send OTP and verification messages where enabled
- Notify customers about orders and payment events
- Automate booking, account and service updates
- Use clear templates and accurate recipient details
- Review delivery reports and operational errors
Where Transactional SMS Can Help?
Keep customers informed at the moments that matter to your service.
Eligible OTP and account alerts
Order and payment updates
Appointment and service notices
Admissions and schedule alerts
Booking and travel updates
Login and account notifications
Dispatch and delivery status
Service and booking updates
Authorized public notifications
Order confirmations and status
Key Benefits of Transactional SMS
Make critical customer updates timely, consistent and traceable.
How It Works?
Connect business events to reliable message delivery and reporting.
Transactional SMS Pricing Plans
Illustrative plan tiers from the approved design; final pricing and route eligibility require confirmation.
₹799
10,000 SMS- Suitable configured route
- Standard support
- Basic reporting options
₹2,499
50,000 SMS- Configured sender and route
- Delivery reports where available
- Priority support
₹5,499
1,50,000 SMS- Higher volume review
- Integration assistance
- Detailed reporting options
Custom Plan
High Volume- Route and throughput review
- Custom integration scope
- Dedicated account contact
Frequently Asked Questions
Important information about transactional routes, templates, sender IDs and reports.
What is Transactional SMS?
Transactional SMS delivers relevant service information triggered by a customer action or business event, such as an OTP, order update or account alert.
How is it different from Promotional SMS?
Promotional SMS advertises offers or marketing messages. Transactional SMS communicates service or event information. Route eligibility and category definitions depend on current rules.
Do I need DLT registration in India?
For bulk SMS in India, confirm Principal Entity registration, sender headers, content templates and any applicable consent requirements with your access provider or telecom operator. Requirements depend on the message category and current rules.
Which sender ID can be used?
The available header or sender ID depends on the route, category, operator and registration status. Use only an approved sender identity for the intended traffic.
Can I send OTP and service alerts?
Yes, where the account and route are configured for those message categories and the content and workflow comply with applicable requirements.
How fast are messages delivered?
Delivery time depends on network conditions, operator processing, recipient reachability and route configuration. No universal instant-delivery guarantee should be assumed.
How can I track delivery reports?
Where supported, delivery receipts or reports can show status and error codes. Final reporting detail depends on the provider and selected route.
Is template approval required?
Some routes and message categories require registered or approved content templates. Confirm the latest process and template mapping with your telecom operator.
For India, confirm applicable Principal Entity, sender-header, content-template and consent requirements with your telecom operator before sending transactional messages. Service metrics and volumes shown in the design are illustrative placeholders; confirm actual figures before production.