ASTRAL PROMOTION · COMPANY PROFILE

Business communication built around real customer moments.

Explore a connected portfolio for business messaging, customer notifications, verification, APIs, voice and digital growth. Choose the channel according to the purpose of the interaction—not simply because another channel is available.

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Business messagingAPIs & integrationsDigital growth services

01 Reach02 Connect03 Follow up

CONNECTED COMMUNICATIONOne journey. The right channel at each step.

Reach the audiencePromotional SMS · Email · Digital campaigns

Support the actionOTP · Transactional SMS · WhatsApp

Connect the workflowAPIs · Voice · Website integrations

A practical portfolio for business communication

UNDERSTAND THE BUSINESS NEEDCHOOSE THE RIGHT SERVICECONNECT AND MEASURE THE WORKFLOW

WHO WE ARE

A communication partner for the moments between a business and its customers.

Astral Promotion’s portfolio brings together business messaging and digital services that help organisations communicate with prospects, customers, users and service teams. The original company profile describes a one-stop portfolio around promotional and transactional SMS, API-based messaging, social media promotion and value-added communication services.

Businesses can use individual services for a specific need or combine channels when a customer journey requires more than one touchpoint—for example, a campaign that generates an enquiry, a verification step that supports an action, and a service notification that confirms what happens next.

The right setup starts with the business process: who needs the message, what they need to know, which system owns the information, what permission applies and how the team will handle a reply or failure.

01 Clear purpose02 Relevant channel03 Trusted source data04 Measurable follow-up

A PRACTICAL APPROACH

Build the communication workflow before choosing the channel.

A well-designed setup connects the customer action to the correct business system and gives the recipient a useful next step.

Understand the use case

Identify the customer, the event, the information required and the team responsible for the next action.

Select the right service

Choose SMS, email, WhatsApp, voice, API or digital services according to urgency, message detail and recipient preference.

Connect the workflow

Use the website, CRM, booking, commerce or application system as the source of accurate event data.

Review the outcome

Check delivery, customer response, failed events and support hand-offs, then refine the process.

SERVICE PORTFOLIO

Explore the services available for your business.

Open a service page to review use cases, technical considerations and the type of workflow it can support.

Browse all services

MessagingBulk SMSSend relevant promotional and service messages to eligible audiences, with delivery reporting and workflow controls. MessagingPromotional SMSShare offers and announcements with audiences who have the right marketing permissions. MessagingTransactional SMSCommunicate order, booking, service and operational updates that customers need. MessagingOTP SMSSupport one-time verification flows with clear expiry, retry and abuse-prevention controls. MessagingSIM Base SMSPlan location- or network-relevant outreach only where the targeting method and permissions are appropriate. IntegrationSMS APIConnect approved SMS workflows to websites, apps and business systems. MessagingBulk EmailDeliver segmented email campaigns and service communications to opted-in recipients. MessagingBulk Voice CallDeliver voice announcements and reminders for use cases suited to voice communication. MessagingBulk WhatsAppRun permission-based WhatsApp campaigns with clear content and audience controls. IntegrationWhatsApp Business APIConnect customer conversations, approved templates and supported business automation. VoiceIVRRoute incoming calls to the right team or information flow through interactive voice menus. Audience DataBusiness DatabaseOrganise and evaluate audience data responsibly; customer outreach still requires the right permissions. Digital GrowthDigital MarketingCoordinate relevant digital campaigns, landing pages and performance measurement. DevelopmentPHP ScriptsSupport practical PHP integrations and workflow features for websites and applications. Digital GrowthSEO ServicesImprove discoverability through useful content, technical health and relevant internal links. DevelopmentWebsite DesigningDesign accessible, responsive website experiences focused on real customer tasks.

Looking for a product or service plan? Explore the Astral Promotion Store

INDUSTRY GUIDES

Different sectors. Different customer journeys.

Explore practical use cases, relevant services and implementation considerations for your industry.

All industry guides

Retail & EcommerceFrom product discovery to delivery updates, connect store, ecommerce and customer-service journeys with messaging that is timely, relevant and permission-aware.EducationFrom an admission enquiry to timetable changes and campus notices, make essential communication easier to deliver, understand and manage.Real EstateBring lead acknowledgement, site visits, project updates and customer follow-ups into a more consistent communication journey.HealthcareSupport appointment coordination, service reminders and front-desk workflows with accurate messages and privacy-aware processes.Travel & HospitalitySupport guests and travellers with timely confirmations, schedule updates and service messages across the moments that matter.Banking & FinanceBuild dependable customer notification flows for verification, account events and service updates while keeping sensitive details protected.Events & EntertainmentCoordinate registrations, venue directions, schedule updates and follow-up campaigns without overwhelming your audience.AutomotiveConnect booking confirmations, service progress, maintenance reminders and follow-ups with a consistent customer communication flow.RestaurantsConnect booking, order and service moments with timely messages, then use permission-based campaigns to keep your audience engaged.IT & B2BSupport B2B enquiries, demos, onboarding, service notifications and ticket updates with clear messaging and practical integrations.