Your Astral Promotion account helps you manage purchases, access eligible digital products and keep support requests organised. The exact options available in your account depend on the products and services you use.
Before you begin
- Use an email address you can access regularly.
- Keep your phone number current if it is requested during registration or checkout.
- Choose a unique password and never share it with support staff.
Create your account
- Open the Login / Register page from the website navigation.
- Select the registration option if you are a new customer.
- Enter the requested details accurately and submit the form.
- Follow any verification steps shown on screen or sent to your email.
- Sign in and review your profile details.
If registration does not work
Check that the email address is valid, required fields are complete and your password follows the on-screen rules. If the page reports that an account already exists, try signing in or use the password reset option instead of creating a duplicate account.
Keep your account secure
Do not send your password, login OTP, payment details or API secret in a support ticket. Astral Promotion support may ask for an order number or the email associated with the account, but should not need your password.
Still need help?
If you cannot register after checking the steps above, submit a support ticket with the error message, browser/device details and the email you attempted to use.
Let us know if you still need help with this topic.